FAQ

Click the Create an Account on the Top right Corner of  paleobay.in. Fillout the information’s and click the button continue. If you are registered successfully, you will receive a confirmation mail from us.

Change password

Login to paleobay.in, select the MyAccount in the top right corner and select the link “Change your Password”. Enter your new password twice in the box listed and click continue.

Is Free Shipping available?

Presently No Free Shipping, Rs. 25 / kg will be added as a shipping charge.

Money Refunds

If the product is not available through , we will pay the amount back to your account itself. We will intimate you if the product is available in future. If you placed your order twice then we will pay the amount back to your account itself.

Duration to deliver Products

If the product ordered by you is in stock with us, we ship it immediately. Otherwise it may take few  days which will be informed through mail or over phone.

Price Changes 

Based on  lot to lot, there may be changes in product price those will be adjusted with the paid money and products will be given in the latest price.

Ordered Products not received.

If you didn’t receive your order after 7 working days, please intimate us, we will checkout with the courier or post office with the tracking number and get  back to you.